Warranty Registration & Claims
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LIFETIME WARRANTY
Every Okami blade is forged to last a lifetime β and our warranty reflects that commitment.
What's Covered
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Manufacturing Defects
Defects in materials and workmanship
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Blade Delamination
Separation of steel layers in Damascus blades
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Handle Defects
Cracking, loosening, or material failure
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Abnormal Chipping
Unexpected chipping during normal kitchen use
What's Not Covered
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Misuse
Cutting frozen foods, bones, hard-shell seafood, or non-food items
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Normal Wear & Patina
Natural patina development on carbon steel blades and expected edge dulling over time
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Accidents or Drops
Damage from dropping, impact, or improper storage
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Modifications
Unauthorized sharpening, re-profiling, or alterations to the blade or handle
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Commercial Kitchen Wear
Excessive wear from high-volume commercial use beyond normal home kitchen conditions
How to Claim
1
Contact Us
Email info@okamiblades.com with your order number and clear photos of the issue.
2
48-Hour Review
Our team reviews every claim within 48 hours and responds with a determination.
3
Replacement or Repair
If approved, we ship a replacement blade or arrange a repair at no cost to you.
4
Keep Your Blade
In most cases, you won't need to return the original knife. We trust our customers.
Warranty Registration
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No Registration Required
Your warranty is automatically active from the date of purchase. Just keep your order confirmation email β that's all you need to make a claim.
Need Help?
info@okamiblades.com
