SATISFACTION WITHOUT COMPROMISE

At Okami Blades, we’re committed to delivering premium chef knives with care, speed, and transparency. Whether you’re ordering across town or around the world, we want your experience to be seamless from checkout to kitchen.

πŸ“¦ PROCESSING TIME

All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order is shipped, you’ll receive a confirmation email with tracking information.

🌍 Shipping Options & Delivery Time

We proudly offer reliable shipping across the globe. For customers in the United States, enjoy standard delivery in 3–7 business days or expedited shipping in just 2–3 days. In Canada, expect your order in 5–10 business days, or choose expedited service for faster delivery within 3–5 days. For our international customers, standard shipping takes 7–15 business days, with expedited options available depending on your location. Wherever you are, we’re committed to getting your order to you quickly and safely.
*Note: Delivery times may vary due to customs, weather, or seasonal demand.



🚚 Shipping Rates

Shipping fees are calculated at checkout based on your location and preferred shipping method. Free standard shipping is available on orders over $99 (U.S. & Canada only).

Return Policy

We stand by the quality of our blades. If you're not satisfied, we're here to make it right.

βœ… 30-Day Satisfaction Guarantee

You may return your order within 30 days of delivery for a full refund or exchange. Items must be:

  • Unused and in original packaging
  • Free from damage, wear, or sharpening
  • Accompanied by a proof of purchase

πŸ” How to Initiate a Return

  1. Email us at β€”----------@okamiblades.com with your order number and reason for return.
  2. We’ll provide a return authorization and shipping instructions.
  3. Once we receive and inspect your return, your refund will be processed withinΒ 3–5Β business days.

⚠️ Non-Returnable Items

  • Gift cards
  • Items marked Final Sale
  • Customized or engraved blades

Damaged or Defective Products

If your product arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue. We’ll replace the item at no additional cost.

Questions?

Our customer service team is here to help. Reach out anytime:

πŸ“§ support@okamiblades.com
🌐 www.okamiblades.com